Terms of service
TERMS OF SERVICE — OPTICAL WORLD USA
This website is operated by Optical World USA. Throughout the site, “we,” “us,” and “our” refer to Optical World USA. We offer this website — including all product listings, tools, and information covering our optical supplies, eyewear accessories, solar shields, fit-overs, contact lens cases, cleaning solutions, croakies, and more — conditioned upon your acceptance of all terms, conditions, and policies stated here.
By visiting opticalworldusa.com and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors. Please read them carefully before using our website. If you do not agree, please do not access or use the site.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you. Any new features or tools added to our store are also subject to these Terms. We reserve the right to update these Terms at any time by posting changes to this page — it is your responsibility to check back periodically.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence, or that you have given consent for minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. You must not transmit worms, viruses, or destructive code. A breach of any Term results in immediate termination of your access.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Non-payment content you transmit may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer. You may not reproduce, resell, or exploit any portion of this site — including our product listings or content — without our express written permission.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
While we work to keep our product listings, descriptions, and prices current — including details for our BPI lens tints, solar shields, and cleaning solutions — we are not responsible if information is inaccurate, incomplete, or out of date. Do not rely solely on this site for critical decisions. We reserve the right to modify site content at any time without obligation.
SECTION 4 — MODIFICATIONS TO THE SERVICE & PRICES
Prices for all products — from our microfiber cleaning cloths to our 3M finish blocking pads — are subject to change without notice. We may modify, suspend, or discontinue any part of our catalog or site at any time without liability.
SECTION 5 — PRODUCTS & SERVICES
Certain products are available exclusively through opticalworldusa.com, may have limited quantities, and are subject to our Return & Refund Policy. We make every effort to accurately display product colors and images, but cannot guarantee perfect color accuracy on all monitors. We reserve the right to limit sales by person, region, or jurisdiction; to limit quantities; and to discontinue any product at our sole discretion. All offers are void where prohibited.
SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order and may limit quantities per person, household, or order — including orders using the same account, credit card, or shipping address. If an order is changed or cancelled, we will attempt to notify you using the contact details you provided. You agree to provide accurate, complete, and current purchase and account information, and to keep your email and payment details up to date. For details, review our full Return & Refund Policy at opticalworldusa.com/pages/writ
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools (such as integrations available through our Shopify platform) that we do not monitor or control. These are offered “as is” without warranties or endorsement. Your use is entirely at your own risk — review each tool provider’s terms before use.
SECTION 8 — THIRD-PARTY LINKS
Our site may link to external websites such as product manufacturer pages or brand resources. These are not affiliated with Optical World USA, and we are not responsible for their content or practices. We are not liable for any harm resulting from transactions on linked third-party sites. Review their policies before engaging.
SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS
If you send us feedback, product suggestions, or other submissions, you agree we may use, publish, or distribute that content in any medium without restriction or compensation. We may remove content we determine to be unlawful, offensive, or otherwise objectionable. Your submissions must not violate third-party rights, contain false information, or include malware. You are solely responsible for your submissions.
SECTION 10 — PERSONAL INFORMATION
Any personal information submitted through opticalworldusa.com — such as your name, email, or shipping address — is governed by our Privacy Policy at opticalworldusa.com/pages/priv
SECTION 11 — ERRORS, INACCURACIES & OMISSIONS
Product listings, pricing, promotions, and availability may occasionally contain errors. We reserve the right to correct any errors and to update or cancel affected orders at any time without prior notice, including after an order has been submitted. We are not obligated to update pricing information beyond what is required by law.
SECTION 12 — PROHIBITED USES
You may not use opticalworldusa.com for: (a) any unlawful purpose; (b) soliciting unlawful acts; (c) violating any laws or ordinances; (d) infringing intellectual property rights; (e) harassment or discrimination of any kind; (f) submitting false or misleading information; (g) uploading viruses or malicious code; (h) collecting others’ personal information; (i) spamming, phishing, or scraping; (j) obscene or immoral purposes; or (k) circumventing the security features of the site or internet. We reserve the right to terminate your access for any prohibited use.
SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Our service is provided “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted, timely, or error-free service. In no case shall Optical World USA or our directors, employees, or contractors be liable for any direct, indirect, incidental, punitive, or consequential damages — including lost profits, data loss, or replacement costs — arising from your use of this site or our products. Where applicable law limits exclusion of such damages, our liability is limited to the maximum extent permitted.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless Optical World USA and all affiliates, officers, employees, and agents from any claim or demand — including reasonable attorneys’ fees — arising from your breach of these Terms, your violation of any law, or your violation of any third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the fullest extent permitted and severed from the rest, without affecting the validity of the remaining provisions.
SECTION 16 — TERMINATION
All obligations incurred before termination survive this agreement. You may terminate at any time by notifying us or ceasing use of the site. If we believe you have violated these Terms, we may terminate your access immediately and without notice, and you remain liable for any amounts owed through the date of termination.
SECTION 17 — ENTIRE AGREEMENT
Our failure to enforce any right does not constitute a waiver. These Terms, along with all policies posted on opticalworldusa.com, constitute the entire agreement between you and Optical World USA, superseding all prior agreements, communications, or proposals.
SECTION 18 — GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time at opticalworldusa.com/pages/term
SECTION 20 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at triumphopticalllc@gmail.com. Our contact information is posted below:
Email us at triumphopticalllc@gmail.com or call us at 323-478-1991. Our address is 5529 North Figueroa Street, Los Angeles, CA 90042, United States.